You choose who repairs your car
Your insurance company can suggest a body shop. You don't have to use it.
In Pennsylvania, you pick the body shop that repairs your car after an accident. State rules for insurance appraisals (31 Pa. Code § 62.3) require the appraisal to say there is no requirement to use any specified repair shop. You can choose Performance Collision Center no matter which company insures you.
What your insurance company can and can't do
They can
They can't
How to choose us for your repair
- 1Report the claimCall your insurance company or use their app to open a claim.
- 2Tell them where you want it repairedName Performance Collision Center when they ask, or before they suggest a shop.
- 3Send us your claim numberCall us or add it to the estimate form. We contact your adjuster from there.
What to say to your insurer
“I'd like my car repaired at Performance Collision Center, 5050 Penn Ave, Sinking Spring, PA. Their number is (610) 273-5095.”
Questions about choosing a shop
What is a direct repair program (DRP)?
It's an agreement between an insurance company and certain body shops. Your insurer may suggest a shop in its program, but you can still choose a shop outside it.
What if my insurer's estimate is lower than yours?
That's common. We send photos and a detailed estimate to your adjuster and work out the difference with them. If we find more damage once the car is apart, we send a supplement for approval.
Can I switch shops after my car is already somewhere else?
Usually, yes. Call us and we can help arrange the tow and let your insurer know.
Do I have to use the dealership where I bought my car?
No. You can bring any make or model to us, wherever you bought it.
General information, not legal advice. Check your policy or ask your agent about your coverage.
Choose Performance Collision Center
Start with a free estimate and we'll handle the insurance side.